It is good? Worth to buy? What do people think about this? Pros and cons! Review 2022.
Initially, I was hesitant to rate VPN IPVanish because I knew they were a US-based service. In person, it’s like asking the wolf to take care of the chickens. Launched in 2012, IPVanish changed ownership in 2017. Unfortunately, the change of ownership was not very positive for the company, in my opinion. I have a hard time recommending this VPN for a number of reasons, including its average speed performance, suspicions about anonymity, and terrible customer support.
IPVanish pros and cons
- One of the cheapest yearly options
- Geographically diverse servers
- Unlimited connections
- Free SOCKS5 proxy
- No-logs policy
- Military-grade encryption
- Fast speeds
- Great customer support
- Price increases after a year
- Doesn’t work in China
Ipvanish Review: Pros and Cons of Using Ipvanish VPN
Founded in 2012, IPVanish VPN is not old in the community and in fact has changed hands at least once. What is unusual about this company is that, despite its apparent popularity in such a short time, the company has also managed to get embroiled in a log controversy. This sort of thing often comes across as a deadly flaw for VPN service providers, and yet they have survived the bad publicity.
In addition, it is a US-based company, which is not good for an image already shaken by the controversy with recording records. While the US does not yet have mandatory data retention laws, its security agencies are willing to access internet metadata from around the world. A nice dilemma.
Anyway, this vendor proved to be controversial when it came to performance, with some good points, some terrible ones, so let’s see what they have to offer anyway.
What We Like About IPVanish VPN
1. Good Availability
IPVanish says it operates more than 1,000 servers in a network that has grown to cover more than 60 countries worldwide. Of course, it mainly focuses on Europe and North America, with 443 servers on the former and 561 servers on the latter. Even if it leaves Asia and the rest of the world with few options, there’s still coverage.
1.1. They Own Their Own Infrastructure
What is remarkable is that IPVanish claims to have all of its own infrastructure. While this can certainly be true when it comes to server equipment, I’m not sure what it means when it comes to the rest of the infrastructure, which also includes server locations.
As the only truly top-notch VPN service provider, we at IPVanish own and operate our entire network, including the servers. This allows us to offer a premium service at a competitive price.
We never leave your security in the control of others. As we do not outsource our infrastructure, we are able to offer the most secure VPN connections in the world. And with no third parties holding us back, the IPVanish network proves to be extremely fast.
1.2. Usable With Almost All Devices
For those of you reading my VPN reviews right now, I’m sure you’ve gotten used to my digressions on device support. The fact is, with a product as broadly targeted as a VPN, many of us are likely to be using a huge variety of devices.
In fact, I would say that many of us must be using multiple devices on varying platforms, even within a single home. Also, with all due respect, to my amazement some people still use devices like Windows Phone – including a very close business partner.
So there you have it – supporting a wide variety of devices is an advantage of IPVanish.
And since IPVanish can also be implemented on some routers, I would again warn those who are considering using it, whether for convenience or just for fun;
Running a VPN service on your router will help you overcome the device simultaneous connection limit that most VPNs impose. However, there is a downside. In almost all cases (especially for general home routers) this will slow down internet traffic compared to running specific VPN apps on individual devices. This is because routers are less able to handle real-time data encryption, slowing down data transmission.
2. IPVanish Has Robust Security
To me, honestly, security comes second (after anonymity) in a VPN service, but that’s a personal point of view. When I think of internet users in countries like China, the US and Singapore, I fully understand the need for secure connections.
Just for your information, the US is one of the most vulnerable areas in the world for companies to prosecute people involved in illegal file sharing. China heavily censors its internet, and Singapore is following in the footsteps of the US. However, there are many other countries where users should use a VPN, such as European countries.
2.1. 256-BIT Forced Encryption
Without exception, every VPN service I’ve tested to date has given users scope for choice when it comes to encryption levels. After all, as I mentioned, stronger encryption can slow you down. However, IPVanish apparently took a tougher stance and enforced 256-bit forced encryption on all users.
Putting that into perspective, 256-bit encryption is one of the highest levels that exist today and has become increasingly prevalent in modern algorithms, protocols, and technologies (we even use it for SSL).
Simply put, a 256-bit key would only break with enormous computational power, and even then it would take a long time. More years than anyone’s life expectancy, that’s for sure.
An important point to note is that the more encrypted a connection is, the more likely it is to suffer a loss of speed. So I’ll let you decide for yourself which is the perfect balance for your online life.
2.2. Policy Against Recording Records
This is the holy grail for VPN service providers. We all need to know that the VPN service we are entrusting our data to is not going to trick us into handing it to someone else. I won’t go into that further now, but suffice it to say that officially IPVanish has a no-recording policy.
2.3. Choice Of Protocols
If security and anonymity are the bastion of VPN services, their protocols are flexibility in their muscles. IPVanish supports a wide range of protocols so you can adopt them as needed for your situation.
IPVanish claims to support OpenVPN, IKEv2, L2TP/IPsec, and SSTP, but I noticed that the SSTP option doesn’t appear in your Windows app. Perhaps it has been removed.
2.4. The “Kill Switch” Works!
Most VPNs have a feature called a “Kill Switch” or “shutdown button”, intended to terminate your internet connection if the connection to the VPN server is lost for any reason. Some work, some don’t, but I’m happy to report that IPVanish’s Kill Switch works. It can be a little slow, but once activated, all connections are broken.
In fact, once you load your IPVanish client, you won’t be able to browse the net until you’re connected to one of their server. Browsing offline is only possible after you close the IPVanish software. This is by far the best implementation of a Kill Switch I’ve seen so far.
3. Sufficient Speed For 8K Videos
This is the second time I’ve reviewed IPVanish and, to be honest, their speeds have improved a little – but not that much. I’ve tried a combination of approaches, but I just haven’t been able to get any better speed using their services.
I recently switched my broadband provider, and while my line speed has been tested to deliver close to 500Mbps, it largely depends on the servers I’m connecting to.
As a reference, I’m able to get near max speeds when directly connected to a nearby local server.
Benchmark test on a server in Malaysia without VPN
The situation changes when I’m connecting to foreign servers, but that’s understandable. Distance plays a role in speed and latency, and you need to consider the quality of servers.
IPVanish Speed Test – US Server
US Server Speed Test Result – VPN Off
US Server Speed Test Result – VPN On
IPVanish Speed Test – European Server (Germany)
European Server Speed Test Result – VPN Off
European Server Speed Test Result – VPN On
IPVanish Speed Test – African Server (South Africa)
South African Server Speed Test Result – VPN Off
South African Server Speed Test Result – VPN On
IPVanish Speed Test – Asian Server (Singapore)
Asian Server Speed Test Result – VPN Off
Asian Server Speed Test Result – VPN On
IPVanish Speed Test – Australian Server
Australia Server Speed Test Result – VPN Off
Australia Server Speed Test Result – VPN On
As you can see from the results, our top five global test sites showed mixed results with IPVanish. These speeds aren’t really that bad, but they’re still a far cry from the speeds we can get from our top service providers.
Still, they are enough to make 8k YouTube videos possible. Realistically speaking, at around 15 Mbps you can achieve that in Ultra HD videos.
4. Good Price No Long Term Subscriptions
IPVanish seems to be well positioned in the midst of the VPN price war. At R$50 per month on the monthly plan, or R$32.45 per month on a one-year plan, the price is neither too low nor too high. On the one hand, if you go for the monthly option, it doesn’t seem too expensive. On the other hand, you won’t save as much if you opt for an extended period.
As an example, you can look to NordVPN , which has really great long-term pricing.
What We Don’t Like About IPVanish VPN
1. Lack Of Optimized Servers
That was the first thing I noticed after installing the VPN client on my system. I was checking the various settings and noticed that IPVanish places a high priority on pinging servers, which is not common, and ranks them with that benchmark. This being the only feature, you will have to take your chances with whatever the app chooses for you.
Don’t get me wrong: server ping is VERY important. It’s basically how much lag time the server has when communicating with your device, but when it comes to server-choice optimization features, there’s not much of an advantage.
As VPN users, it is certainly foreseen that we have many reasons to use a server, such as downloading Torrents, watching streaming videos and other things, so why focus only on Ping? Please make our life easier.
2. Privacy Issues
Despite its no-recording policy being prominently publicized, IPVanish has experienced a major scandal for its lack of a firm grip on standing up to authorities in the past. What’s even more baffling: they’ve been accused of delivering information that shouldn’t even exist.
2.1. US Based Company
As a US-based company, IPVanish has a fiduciary obligation to assist law enforcement in their investigations. Judging by the speed with which they allegedly threw their users under the bus when requested by American National Security, the question remains. Are you willing to bet on them to protect you?
The US is currently fighting a battle to pass data retention laws . While there are currently no mandatory data retention laws like the European Data Retention Directive, how long will it take before this becomes a reality?
2.2. Controversies With Recording Records (Logs)
In early 2018, a TorrentFreak article accused IPVanish of turning over user logs to authorities (US Department of Homeland Security). Well, “one” user log, but still, it’s bad enough.
Now, IPVanish was purchased relatively recently; when asked about this, the new management obviously denies everything, saying that they were not aware of anything that happened before taking over the company. Even so, I find it astonishing that such a serious breach of one of the main pillars of VPN conduct is so casually handled by its new owners.
“IPVanish, as part of StackPath, does not record and store, past, present and future, any records of our users. We can’t comment on what happened in other hands, it’s just that this team is already behind. But know this – in addition to not doing logs, StackPath will defend the privacy of our users, even if someone demands otherwise. ” – Jeremy Palmer, Vice President of Product and Marketing.
The question is, are you willing to take their word for it, since they’ve obviously made a deal?
2.3. Unusual Server Location Information
I’ve been using speedtest.net for a long time, and it’s generally accurate, not only in terms of speed testing, but also showing the correct location of the servers involved in the test. In fact, it’s the first time I’ve had this problem in my history using their service.
When connected to IPVanish servers, I notice that Speedtest would often try to pair me with servers that are too far away from the location they were showing me. It usually matches the server closest to our location.
So why does he try to match me with servers thousands of miles away? I presented this question to customer support, but they basically ignored my question. Any idea what’s going on here?
Unfortunately, this strange phenomenon sometimes spills over into geolocation services. See, for example, the incident with the iBBC player shown below;
3. Terrible Customer Support
My biggest complaint about IPVanish is their Customer Support. Much more than that, the lack of it. I certainly understand that some companies don’t provide 24/7 customer support, especially through live chat services, as the cost can add up.
What I can’t understand is why a technical services company like IPVanish thinks they can afford not to.
Also, I can’t understand why they think it’s okay to claim they offer 24/7 customer support when it takes them three days to half-heartedly respond to an email with a request for help. detailed.
TECHNICALLY they are correct as they respond immediately – with an automated email saying they will respond shortly. However, this is so far from the true spirit of customer support that it left me speechless.
Not only did the response come three days late, it also failed to meaningfully address the issues I was having. They basically told me:
“disconnect from the current server and switch to a different protocol. Try connecting to the nearest server”.
I had provided them with detailed information about the issues I was experiencing along with my client configuration and all they had to say was this. If I hadn’t already tried the solution they suggested, I would be ashamed of myself. I’m not sure if the problem is company policy or a customer service assistant who really doesn’t want his job, but the end result is the same.
IPVanish, WHAT A SHAME.
4. Bad Application
From the old-fashioned design to the blatant lack of options, IPVanish’s app can be said to be streamlined and minimalist, being very kind. Unfortunately, the lack of much-needed features makes it look ill-conceived rather than simplified.
From having only one encryption option to the lack of server organization (except Ping, after all, it’s always Ping), the design economy has been taken too far.
And personally, if I had a service that offers such low speeds, I wouldn’t include a traffic monitor in the app itself. It’s like rubbing salt into an open wound.
In Short: Is IPVanish VPN Worth It??
After sitting down and catching my breath after that long speech about customer service, I had to calm down for a few minutes to regain my focus. One of my irritation triggers is poor customer service, and it looks like they managed to hit everyone this time.
Still, considering the average between pros and cons of this company, I feel that it is still a little unusual. Take, for example, their strict security posture, applying 256-bit encryption level. However, at the same time, they went through a number of record gathering allegations that they just tried to treat like it was no big deal.
At the end of the day, I feel that it’s not just the major technical issues that IPVanish faces, but the company’s attitude. From a vice president of marketing who might try to fend off claims by saying “we don’t know anything” to customer service staff who basically don’t care, I feel like IPVanish is facing some serious issues.
However, even with all the varnish, there are still hundreds, if not thousands of people who will do their homework and educate themselves before purchasing a product.
Personally, I wouldn’t touch IPVanish by far, but to be honest, it has its good points, as I mentioned in my review.