It is good? Worth to buy? What do people think about this? Pros and cons! Review 2022.
Intego is widely known as the market-leading antivirus for Macs – but I didn’t know if Intego was really good, or why it was considered the best product for Mac protection.
After testing various antivirus products, I can safely say that Intego is truly the best antivirus for Mac in. It is designed specifically for Macs, so you can be sure that it will protect you from dangerous macOS-specific malware that other antiviruses don’t focus on. Intego even improved my Mac’s performance by removing and organizing junk files.
If you own a Mac and want to stay out of cybercrime and online threats, try Intego for free with a 30-day money-back guarantee. It’s simple and easy to get a refund if you change your mind (I tested it myself and got my money back within 10 days).
In a hurry? Here is a 1 minute summary
- Powerful real-time malware scanning. It protects your computer around the clock against threats by scanning all the files found on the system.
- Bonus features for enhanced Mac security and optimization. It offers safe browsing, advanced parental control and cleaning features for Mac.
- Works on Mac and Windows. User-friendly apps can be installed and used in minutes. See how easy the Intego desktop app is to use.
- Offers fast and helpful customer support . Contact Intego via live chat, email or phone with no hassle. See how I tested the customer support options here.
- Premium pricing, with a 30-day free trial . 6 plans with different features to suit every need and price range. Find out how you can use Intego for free for an additional 30 days after the trial period.
Intego’s malware protection for Mac is the best on the market and outperformed all other brands during testing. Intego blocked all threats in testing, including phishing attacks, viruses, spyware, and other malware. It even offers bonus features like network protection and web browsing protection, which maximizes your Mac’s security.
VirusBarrier – Malware Scanner detects 100% of cyber attacks
During testing, Intego’s VirusBarrier feature detected 100% across more than 300 types of malware. My team and I set up a test computer and inserted new malicious files, discovered in the last 4 weeks. Intego has identified and quarantined all threats . This really impressed me as other popular Mac antiviruses such as Avira Antivirus Pro, F-Secure SAFE and Fortinet FortiClient failed to achieve a perfect score. In fact, the industry average is just 85%.
I was also pleased to see that Intego did not report any false positives. Some antivirus programs can be very aggressive in their detection and incorrectly identify normal files as harmful. However, Intego has had no problems with this, which means you won’t have to waste time manually looking through the marked files to see if they are really dangerous or not.
A big bonus is that VirusBarrier is also capable of detecting idle Windows malware on Macs . Windows malware cannot harm your Mac, but it can act as a host, spreading to other PCs on the same network. If you frequently transfer files between your Mac and a Windows PC, this is a serious threat. By scanning and getting rid of Windows malware on your Mac, you will prevent these harmful files from reaching a system where they can cause real harm.
Intego offers 2 scan options: full scan and quick scan . The full scan will scan all files on your computer; Quick scan only inspects areas where malware usually lurks. Doing a full scan is always ideal as soon as you install a new antivirus, but after that I recommend running it once every 2 weeks. As quick scans take much less time, you can schedule them to run automatically once every few days.
During my testing, I did a full scan of my Mac, which took about 30 minutes to scan over 1.7 million . This result is much faster than other antiviruses – Avast, for example, took about an hour to do a full scan. The quick scan was extremely fast, and over 50,000 files were scanned in 2 minutes. In the “Logs” (reports) button at the top right, I could see details like the number of files that were scanned and what malware was detected.
Full VirusBarrier scan was quick and efficient during testing
The small downside is that the full scan made my computer run a little slower than usual (which is common for antivirus programs). I tried playing during the scan and the game was a little slower with less than a second of lag. However, it’s not a bad performance compared to other antiviruses, which usually caused a lag of 1-2 seconds, which is more severe and noticeable.
When VirusBarrier detects a malicious file, you can choose to have the program trust, quarantine, or repair the file. All 3 functions worked fine during my test. When I clicked “repair”, Intego easily repaired the test file and removed the malware, making it safe to use again. I especially liked that Quarantine mode blocked me from opening the file when I went to its original location and clicked on it.
Real-time scanning – Seamlessly scans and blocks malware
Intego’s real-time scan constantly monitors any files or programs present on your device for malware. I found this very convenient as I didn’t have to run checks manually every time I downloaded new files.
Intego has 3 levels of protection – minimum, default and maximum . For the minimum level, your Mac will only be protected from malware designed for macOS. The default configuration provides additional security against Windows and Linux malware and scans your emails and attachments. With the maximum level, you get the best protection with additional features such as iOS device scans (while they are connected to your Mac). However, this level also consumes more resources and can slow down your device.
I tested the real-time scan using a malware-infected test file. As soon as I tried to download the file, Intego detected it immediately and sent me a warning popup . This ensured that my computer was protected at all times, even if I accidentally tried to download something dangerous.
VirusBarrier stopped me from downloading malware in real-time
I was concerned that having a real-time scan constantly running in the background would significantly affect my Mac’s performance. However, I was pleasantly surprised at how little this slowed my computer down during various tests. My team and I calculated the average time it took to download, install and run 8 different programs – with and without Intego running. We also measured the average time it takes to copy a 5GB file from my Mac to an external hard drive 7 times. Here are our results:
|Impact of Intego||Average sector impact|
|Mac file transfers to an external hard drive||two%||37%|
Intego outperformed the industry average in all categories. It was especially quick when copying files from my Mac to an external hard drive. I didn’t notice any decrease in my device’s performance even while performing processor-heavy activities like gaming.
NetBarrier – Two-way network firewall for malicious traffic
NetBarrier is a two-way network firewall that monitors incoming and outgoing internet traffic for malicious activity. It is the first security barrier to detect and prevent hackers from entering your computer while you are connected to the internet.
It automatically switches to different protection modes on your home, work or public WiFi network. If you are on a public connection, it will automatically block incoming online and LAN connections. This provides extra security against hackers who may be waiting on these networks to steal information from unsuspecting users. When you return to your home or office, it will change the settings automatically, which is convenient to provide the appropriate level of protection for these networks.
What is unique about NetBarrier is its two-way firewall, which only some antivirus software has. I used to think that just monitoring incoming traffic is important as it would prevent hackers from attacking my device. However, I realized that securing outbound traffic is just as important after using NetBarrier . For example, a hacker can identify your credit card information at the inbound traffic phase. However, by stopping outbound traffic, the firewall prevents the information from actually reaching the hacker. This provides an additional layer of security.
NetBarrier ensured my inbound and outbound network traffic was secure
There is also an extra function for “applications”, which monitors all bidirectional online traffic in your applications. You can individually decide which applications can connect to the internet . For example, I could prevent a program from updating once it has access to the internet, as I want to do that later. If I didn’t have NetBarrier, the app would have completed the update process by itself, without my knowing it.
Safe Browsing – Protects you from online threats
The Safe Browsing feature allowed me to browse the internet safely , ensuring that the anti-malware settings of my different browsers were enabled. Intego will display a warning if any of your browsers are not in safe mode.
This prevents you from entering all sorts of harmful websites, including phishing online pages that try to steal your information or those with ransomware that take your computer hostage. When I tested it on a malware testing site, my Chrome browser warned me of the danger of entering the webpage. This ensured that my Mac was safe from online dangers.
I could easily check if the safe browsing mode of different browsers was enabled
Intego offers a number of additional features that provide extra protection and optimize your Mac’s performance. This includes parental controls, Mac optimization and custom data backup features.
Few other Mac-focused antiviruses offer all these functions. For example, Airo has good malware detection but doesn’t offer any extra features. Intego offers the best value for money and convenience as all your computer’s security and performance improvement needs are included in just 1 program.
ContentBarrier – Allows parents to set online boundaries to protect children
When children can explore the internet without limitations, they run the risk of being exposed to adult content, cyber bullying, scams and more. ContentBarrier helps reduce these risks by allowing me to effectively monitor and control my children’s online access to websites and programs. This program had a lot more features than the basic Mac parental controls and made me feel more relieved when my son was browsing.
ContentBarrier functions include:
- Website and chat program blocking: prohibits access to certain internet pages.
- Chat monitoring and filtering: You can completely block chat programs or filter messages.
- Scheduled usage: Set limits for your kids’ screen time.
- Activity recording function: takes screenshots at random times while your kids are using the device so you can monitor which websites have been visited.
I kept my kids safe by blocking websites and limiting screen time with ContentBarrier
What I found especially useful about ContentBarrier is its “Anti-Predator” feature, which alerts you if your kids are participating in any suspicious internet chats. This feature detects and tags specific words and phrases commonly used by criminals targeting children. It’s a great tool as most parents don’t have time to monitor their kids’ internet activity 24/7.
I set up ContentBarrier in 15 minutes, which was a bit long, but well worth the effort. This was because I spent some time adding specific phrases to the anti-predator feature and configuring the app to block specific categories of websites (eg pornography and gambling websites). I was happy to invest this time as I wanted to put as many limits as possible to ensure my son’s online safety.
Mac Cleaner – Clean your Mac and improve its performance
The Mac Washing Machine feature makes your device run faster and more efficiently by removing junk files and rearranging the ones you want to keep. When I took the test, it freed up 2.6GB of space on my Mac! The feature offers 3 modes to help optimize your device: Reclaim, Duplicate and Organize.
In Recover mode, Mac Washing Machine checks your computer for unnecessary files. It took 2 minutes to scan all my data and present the potential files for deletion on a preview screen. I looked through the old files to see if there was still anything I wanted to keep and clicked “clean” when I was done. By cleaning these unnecessary files, your device will run more efficiently without the useless data on your system. Duplicate mode is similar to Recover, but checks for duplicate files instead of unused files.
Removed 2.6GB of junk files using Washing Machine feature
I found the Organize mode useful for organizing my desktop (which was full of random files) and dock. The app presented all my files on the screen and I easily dragged and dropped them into home subfolders, desktop folders or trash. While you can manually rearrange your files and apps, Intego presents everything together in its interface to make the process simpler. With less clutter on your home screen, you’ll be able to find things on your computer much faster.
The Smart Folder function of Organize mode was useful for creating shortcuts to files I use often. When creating a smart folder, it will appear in the “Favorites” column in any Finder window for easy access. I created a “Recently Changed Documents” folder so I could quickly open my work documents, which I access daily.
Personal Backup – Never lose your important files
Personal backup (Personal Backup feature) is like your Mac’s Time Machine, but with more customizable options. This allowed me to select specific files to save to my external hard drive or server, and even schedule regular backups.
This was perfect for me because I’m always worried about losing all my personal and work files in the event of an eventual cyber attack. Many hackers use ransomware to lock your files, and demand a large ransom to allow you to access them again. If your files are backed up with the Personal Backup feature, you won’t have to worry about losing them if the hacker decides not to release the original files to you.
I used Intego’s personal backup feature to customize which files to save
There is also a special boot backup function, which allows you to make a copy of all your data (including the current OS version) to an external hard drive. This was very helpful because I could restore everything on this hard drive to a new Mac without separately downloading the OS software – which saved me a lot of time.
The sync function allows you to copy different devices so that any changes made on one device are applied to the other. This is useful if you have a work file that you need to stay the same on your Mac computer and laptop as you quickly switch between them.
Intego works on Mac (OS X 10.8 and above). I found both apps extremely easy and simple to use. Key features are split into separate apps so nothing gets confused or hard to find. I especially liked the VirusBarrier app, where you can navigate menus with three simple tabs at the top.
Desktop Apps – Works on Mac with external scan for iOS
Compared to many antivirus programs I’ve used, Intego’s user interface is extremely simple and easy to use . Part of the reason is because its functions are divided into different programs. If you have the most complete plan, the programs will be: ContentBarrier, NetBarrier, Personal Backup, VirusBarrier and Washing Machine. I found it easy to access the various Intego apps
When I opened the various apps, the first thing I noticed was how little buttons took up the screen. This made browsing a lot easier compared to other antivirus apps that have so many buttons that I didn’t know where to start.
For example, if you look at the VirusBarrier app, you will see that there are 3 obvious tabs for real-time scanning, scheduled scanning and safe browsing functions. The most important information (such as when the last scan was performed or whether real-time scanning is enabled) is also clearly summarized on the home page. The only small problem was that it took me some time to find the full and quick scan options, which can be enabled via the circle button next to the computer icon on the left side of the app.
I found the Intego apps very simple to use as they are not cluttered with buttons
Intego programs are available in English, French, German, Japanese and Spanish. Although it’s a pretty wide range, other antivirus programs have translations for over 20 languages.
Intego offers its users various support options through live chat, email and an online knowledge base. Phone support is available in some countries. I mostly used the first 3 options and came to the conclusion that the support team is always helpful and quick to respond.
Live Chat – The best choice for fast and friendly help
I was very happy to see that Intego has support for live chat, as this is lacking in some other Mac antiviruses such as Airo. It really helps when you want an immediate response. When I tested it, the responses were quick and helpful. I waited less than 5 seconds to speak with a customer service representative and received detailed and accurate information about my query. Also, you can contact customer support in Portuguese if you prefer.
I used Intego’s live chat to get instant support from a customer service representative
Please keep in mind that live chat does not operate 24/7, and is only available from 8:30 am to 5:30 pm Central US Time. I was disappointed in this as I live in Australia and had to wait until evening to use this service.
Email Support – Good alternative to live chat
I used the email support option when I wanted to ask a question and live chat was not available. The process was simple as I only had to submit a few details including my name, question and software version. The answer was helpful and solved the problem I was facing with malware repair.
I received a quick and helpful response to my malware removal question from the Intego support team
I had the same issue as with live chat, as email support is only available Monday through Friday, 8:30am to 5:30pm (Central US Time) – and I’m in Australia. When I emailed during the day, a customer service representative only responded to my question when it was late in the night for me. However, the response time was fast when I sent a message during office hours: I received a response within 3 hours.
If you don’t have any urgent technical issues that need to be resolved, Intego’s email support is sufficient for most issues. However, I recommend live chat if you want instant help with an issue.
Online Knowledge Base – Find answers to basic questions
Intego’s online knowledge base is a great resource and was the first place I checked whenever I had a question . It is a collection of articles written by Intego about the most common problems encountered by users. You’ll find user manuals and instructions for a series of questions – for example, what to do if your Intego software update isn’t progressing.
The answers are simple and easy to understand , and include pictures of the apps that help you keep track. I always recommend that you check the knowledge base before contacting customer support as I almost always found answers to my questions there.
I was able to find answers to many simple questions in the Intego knowledge base
Phone Support – More personal customer support experience
For those who prefer to talk to someone else, Intego offers telephone support in English, French, and Japanese . I was impressed by the variety of languages it offers (other antivirus brands like MacKeeper only have English phone support). Overall, I found Intego’s phone support helpful, but I recommend the live chat as it’s much faster.
There are phone numbers available for the US, Japan, Europe and Africa. Support hours for each region vary, but you will generally be able to contact Intego during business hours for each region. I called the US office and was happy with the fast connection – I only had to wait 1 minute. I asked the customer service representative how to see the total files scanned in VirusBarrier and received precise instructions on how to do this.
Intego conveniently allows payments with Visa, MasterCard, American Express and PayPal. If you want the best value, the Mac Premium Bundle X9 is the best choice . You get all the features listed in described in this review, and the monthly cost is roughly the price of a coffee. This is a small investment for the total security of your devices, which contain all your confidential personal information.
Mac Internet Security X9 – Basic Plan
This package comes with VirusBarrier and NetBarrier, and you can use it on 1, 3 or 5 devices. It’s an ideal option if you just need a central antivirus and network protection. However, you won’t have any parental controls to keep your kids safe or Mac optimization features to make your device run faster.
Mac Premium Bundle X9 – Best Value Plan
After closely reviewing each plan, I realized that the Mac Premium Bundle X9 offers the best value for money. You can protect up to 5 devices and have access to VirusBarrier, NetBarrier, Mac Washing Machine, Personal Backup and ContentBarrier.
ContentBarrier X9 and Secure X9 – Best for Families with Children
ContentBarrier X9 provides access to the ContentBarrier application only. You can use parental control features to protect your kids online from 1 or 3 devices. The ContentBarrier Secure X9 package includes VirusBarrier, NetBarrier and ContentBarrier. This is a good option for those with small families, as it allows you to protect up to 3 devices.
Mac Washing Machine X9 and SecureX9 – Best for Mac Optimization
You only need to make a one-time payment to get access to Mac Washing Machine X9 and you can use it on 1-3 devices. This is a cost-effective choice to improve your Mac’s performance, but it doesn’t offer any security features.
The Mac Washing Machine Secure X9 package includes VirusBarrier, NetBarrier and Mac Washing Machine. It’s a good choice if you don’t have kids (in which case ContentBarrier isn’t useful for you) and don’t have many Macs to protect. You can choose to use it on 1 to 3 devices.
30-day free trial – Missing important antivirus features
Intego offers a 30-day free trial, but there is a downside. You will not have access to key antivirus features. For example, VirusBarrier will scan for malware but not remove it. Mac Washing Machine will look for unused files but will not delete anything for you.
If you want unlimited (and free!) access to all premium features, I suggest using the 30-day money-back guarantee. You can simply ask for a full refund before the 30 day period is complete.
30-Day Money-Back Guarantee – Best way to try Intego risk-free
While the free trial is good, there is an even better way to use fully-featured Intego for free . Just sign up for a subscription and make use of their 30-day money-back guarantee to get a refund. That way, you test all its different features for free to see if they really work. This gave me plenty of time to run virus scans (with malware removal functionality), clean my Mac, and test the parental control features.
If you are not 100% satisfied with your performance, simply contact a customer service representative to request a refund. I emailed Intego and my request was processed immediately, no questions asked. Got my money back in 10 days!
Requesting a refund during Intego’s 30-day money-back guarantee period was quick and easy
1 – year / 5 Macs | $69.99 per annum
1 – year / 1 Mac | $39.99 per annum
1 – year / 3 Macs | $54.99 per annum
I’ve come to the conclusion that Intego is the best all-in-one security solution for Macs . It has a record of 100% malware defense, plus additional security and performance-enhancing features for your devices. It’s also one of the few Mac-oriented programs on the market, going beyond basic antivirus protection and providing complete security for your device with a network firewall, safe browsing functions and more.
The only small issue I had was the customer support not working 24/7 which meant I couldn’t get immediate help when I wanted it. However, Intego’s customer service representatives still responded relatively quickly as I never had to wait more than a day for a response.
The best way to know if an antivirus is right for you is to test it yourself, and you can try Intego for free for 30 days using its money-back guarantee. If you decide it’s not what you’re looking for, getting a refund is easy – I got my money back in my bank account within 10 days! It’s a completely risk-free way to try Intego on your Mac.
FAQ: Intego Antivirus
Will Intego slow down my Mac or iPhone?
No, there will be no noticeable slowdown on macOS or iOS. In my tests, Intego only slowed my Mac down by a paltry 2% . This is because Intego’s software only takes up about 200MB of space, making it a very lightweight program. In fact, the Washing Machine feature can even help speed up your Mac by helping to remove junk files.
Does Intego work with Windows, Android and other devices?
Intego works on Mac and Windows. There is no dedicated iOS app, but you can connect your iPhone to your Mac and scan for malware. Unfortunately, Intego does not offer an Android app.
Does Intego include VPN?
No, Intego does not come with a VPN . However, there are many VPN services you can use to protect your online traffic. I have tested the best free VPNs for Mac and they are all highly secure. By combining a high-quality antivirus with a VPN, you will have all the security you need to protect your information online and offline.